Yo Telecom: What Makes Us Unique as a Company, Behind the Scenes

Lorna Bailey Blog

At Yo Telecom, there are many things that makes us unique as a company, below are a few that show you the dynamics of the way Yo Telecom works.

Training

Training and development at Yo Telecom is a priority when a new employee joins the team.

Training presents a prime opportunity to expand the knowledge base of all existing and new employees which links with one of our core values: Learn, use and share good knowledge.

With additional development and training, we believe employees will have a greater understanding of their responsibilities within their role, while building additional confidence. The investment of training also shows employees that they are valued which is important at Yo Telecom.

Training creates a supportive workplace for employees while also increasing job satisfaction. By acquiring new skills and increasing individual contribution to a team or project, employees are constantly building their self esteem while also staying motivated.

At Yo Telecom, Sales is a key department where a lot of time needs to be invested. Therefore, training is a key part of any development or success that is to happen.

For example, certain techniques are used to optimise the results of the training process like the use of repetition of drills and understanding all the dynamics of tasks while making the employees feel valued.  

Research shows that 40% of employees who don't receive the necessary job training training to become effective will leave their positions within the first year. That is why Yo Telecom offer continuing development and opportunities for advancement.  

Job roles

At Yo Telecom, communication is key with different job roles and departments as mentioned as a core value: Communicate, Communicate, Communicate.

Communication promotes motivation by informing and clarifying the employees about the tasks that need to be done. It also plays a crucial role in altering individual attitudes and raising the moral of the employees through encouraging feedback.  

Defining individual roles and responsibilities is another reason why Yo Telecom runs so smoothly. Along with communication, defining roles is vital in the success of a business.

When clear roles and responsibilities are set, everyone knows what is expected of them within a team making the reaching of targets more likely. Consequently, it is important to make job descriptions accurate and clear to improve efficiency in terms of completing tasks within an organisation.

This is why a career page is available for potential employees which will give you further information about working for Yo Telecom, which can be found here!

Culture

Culture characterises the qualities of a work environment and surrounds you at work all of the time.

At Yo Telecom, our culture is based around our core values which every employee lives their working life around.

With everyone understanding the culture and what Yo Telecom is about, employees work well together while understanding the personality of the business. Our culture is our unique identifier which separates us from others in our industry.

A strong culture in which members agree upon can improve business performance by motivating employees by coordinating behaviour towards a vision and specific performance goals. We view our culture as a powerful resource that attracts the best talent to our business.

Having a strong culture within an organisation also helps encourage open communication which is previously mentioned as crucial in a businesses development.


If you like the sound of Yo Telecom find out more about the jobs available on our careers page!

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