Another Happy Yo Telecom Customer – Kuti’s Brasserie

admin August 16, 2019

Earlier this year Yo Telecom worked with Kuti’s Brasserie in Southampton.

Serving delicious Indian food, as well as being available to hire for weddings and events, the restaurant is a popular Southampton eating spot. In 2008 Kuti Miah took on the grand, but derelict, waterfront building, and set about turning it into the successful business it is today.

He chatted with us about his Yo Telecom experience.

“He was always there with a lovely smile”

Mr Miah says a large part of the reason he chose to work with Yo Telecom was the level of service he received. Speaking about Ryan, our co-founder, he joked, “Normally I’m a difficult person to get through to, but he killed me with the sugar…He was a fantastic guy.”

Very quickly, he tells us, the Yo Telecom staff became his “family”.

What we did for Kuti’s

Before switching to Yo Telecom, the restaurant was using a basic “high street” system. They experienced problems with calls being crackly, or dropping out a lot, and they were losing out on bookings as a result of being unable to log and return missed calls.

Since switching to Yo Telecom, they tell us that the day-to-day running of their business has “really improved”. They are benefiting from stronger WiFi that reaches the whole business, and the call logging feature has helped them to strengthen communication with their customers.

How did you find the process of switching over?

Julia Toms, Kuti’s marketing manager says: “We didn’t notice when they were setting up; it was a completely smooth process. The engineers came straight in, with no disruption to our business.”

How would you rate Yo Telecom out of 10? And why that score?

10/10 because of the quality of service.

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