What is a Hosted Phone System?

Lorna Bailey Blog

If you’re looking for a new phone system for your business, you may have seen the term ‘hosted’ floating around. But what is a hosted phone system and how can it benefit your business?

In this short article, we will discuss exactly that!

What is a Hosted Phone System?

A hosted phone system is a type of system that uses IP (internet protocol) to route calls. Instead of being based at your business premises, your system will be based in the cloud and your data will be stored in a secure central location.

To put this in simple terms, your phone system will not be based on-site at your business, your calls will be routed through your broadband connection and you will access them via handsets in your office, applications on your desktop or mobile and an online portal.

This is not to be confused with a VOIP phone system as the two are very different.

The main thing to keep in mind is that not all IP phone systems are hosted but all hosted systems route calls through IP.

What are the Benefits of Using a Hosted Phone System?

Now you know what a hosted phone system is, let’s discuss their benefits. There are many benefits to using a hosted phone system. These include:

  • Greater flexibility - your team will be able to work from anywhere with a hosted phone system! This is ideal for those businesses that have team members who work from home or on the go.
  • Lower costs - the main benefit of a hosted phone system is the cost, or lack of! There are no upfront equipment costs and there are no ongoing maintenance costs! This means you don’t have to pay an arm and a leg for great communication systems.
  • Embrace Unified Communications - your team will be able to take advantage of many different features that will allow communication (both internal and external) to be quick and easy.

Many people have concerns regarding the quality of calls and reliability of a hosted phone system. However, there has been improved connectivity throughout the UK for this type of system - eliminating any teething problems there may have been in the beginning.

How can you get a Hosted Phone System in Place at Your Business?

If you’re considering swapping to a hosted phone system, give Yo Telecom a call!

We’ll listen to your needs and help you to find a solution that will really benefit your business.

Call now on 02380 516986 to book your FREE consultation and demonstration!

You can also speak to one of our expert consultants via our live webchat to get your questions answered instantly.

Alternatively, you can book your FREE demo by clicking the button below.