Veterinary Phone Systems

Integrate your business phone system with your veterinary CRM and provide an excellent caller experience.

Yo Telecom handles over 10 million veterinary calls annually. Our reliable business phone systems can help your practice; increase its productivity, revenue and caller satisfaction. They also integrate with CRMs such as RoboVet, ezyVet, Animana and Telios, to save your staff time and improve your client’s experience.

Missed Call Tracking

See all missed calls on your PCs instantly and return them at the click of a button, just like you would on a mobile.

Professional Audio Branding

Whether you need an Auto-Attendant, On-Hold Marketing or Out Of Hours Messaging, we’ll produce messages  worth listening to.

Smart Customer WiFi

Provide free WiFi whilst collecting marketing details to use to keep in touch with your customers and promote upcoming offers.

Missed Call Tracking 

Missed Call Tracking

Never Miss An Appointment Enquiry Again

Save Time Each Call

Save 20-30 seconds every call identifying the caller. Have their patient file in front of you before you’ve even picked up the phone.

Seamless Data Protection Confirmation

Patients’ files are linked to their phone numbers saving you time taking multiple steps to confirm their identity.

Click To Dial On Your PC

Click on any phone number on your PC, on a website or in an email, to dial it from your Yo Telecom business phone handset.

Save Time Each Call

Save 20-30 seconds every call identifying the caller. Have their patient file in front of you before you’ve even picked up the phone.

Seamless Data Protection Confirmation

Clients files are linked to their phone numbers saving you time taking multiple steps to confirm their identity.

Click To Dial On Your PC

Click on any phone number on your PC, on a website or in an email, to dial it from your Yo Telecom business phone handset.

Our Phone Systems integrate With:

Can’t see your CRM on this list? Get in touch and we’ll see if we can integrate with it!

Keep Track Of Your Practice'sMissed Calls

See not only when you missed a call but who the call was from. If you miss a call from an existing client you will then be able to call them back, greet them with their name, and wow them with your exceptional service.

If the call was from a prospective client looking for care for their new pet, get back in touch with them before they go elsewhere.

Miss fewer new customer enquiries

Provide excellent service by returning customer calls

Increase your revenue

Miss fewer new customer enquiries

Provide excellent service by returning customer calls

Increase your revenue

Bespoke Audio Branding For Your Veterinary Practice

Improve your caller experience with an auto-attendant (that directs them to the correct person the first time around) and on-hold marketing (that keeps them entertained whilst they wait to speak to your team).

Use these messages to make callers aware of your services, special offers and even the best time to call.

Promote your unknown services

Reduce caller hang ups

Increase Your Revenue

Promote your unknown services

Reduce caller hang ups

Increase your revenue

Provide Smart Customer WiFi

Use your WiFi to increase your Google reviews, social media following and your mailing list.

When customers log in, they’ll be prompted to engage with your social media and join your mailing list. 24 hours after their visit, they’ll be sent an email asking them for feedback.

The software collects their data which you can later use to market your practice via social media, SMS or email.

 

Grow your social media presence

Automate your feedback system

Market to your customer base

Grow your social media presence

Automate your feedback system

Market to your customer base

Our Phone Systems For Vets

Hosted Phones

Future-proof your business with internet-based phones that are scalable and flexible.

Hybrid Phones

Stay connected to your patients by combining the features of an internet phone with the reliability of a traditional phone system.

Cordless Phones

Don’t be tied to your front desk, Yo Telecom cordless phones come with 100% coverage guaranteed.

Here’s How Professional Audio-Branding Has Made One Veterinary PracticeThousands In Additional Revenue:

We installed On-Hold Marketing on Kings Road Vets’ phone system, and they found not only were callers staying on the line longer, but they also saw a huge increase in their Pet Care Plan sign-ups. How? By using a professionally recorded message to promote this plan, that not many customers previously knew about.

Before their new system, they were getting an average of 12 Pet Care Plan sign-ups per month. Following their bespoke audio branding designed by the Yo Telecom team, in October, their sign-ups shot up to 30 per month, making them thousands in additional annual revenue.

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Compare your options, drop your details in the form for a free quote today!

2000+ Satisfied Customers

“Yo Telecom showed us that they could help us and adapt to our needs, and they did just that. They did everything that we needed for our IT and Telecoms to run a veterinary that was completely cloud-based and at the cutting-edge of technology for this industry. ”

-Iqbal Dhanji

The Ralph Veterinary 

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Whether you need a couple of telephone handsets or a full telecoms, marketing and IT package,Yo Telecom have you covered.

Business Phones

State-of-the-art business phones that combine robust hardware with a whole range of innovative features.

Why Choose Yo Telecom?

24/7 In-House Tech Support

In need of support? Our expert team is on hand 24 hours a day, 7 days a week. Just call 888 on any Yo handset and we’ll be happy to help.

Fully Managed Installation

Our expert engineers build your system just the way you want it, to your specifications, making it completely bespoke to your business and its needs.

Exclusive Staff Training

As well as completely installing your new system, we also provide thorough on-site staff training, to help you get the most out of your new technology.

What Our Customers Have To Say...

What  Our Customers

Have To Say... 

0
4.6/5

Weronika Korkosz

Knightsbridge Dental

“ We are very happy with the service we have received from Yo Telecom and we would recommend them to every dental practice! Their system is amazing and it took our business to the higher level of customer service. “

5/5

Sebastian Ryder

Injoy

” The equipment and services work really well for us because we have numerous rooms, it’s an extremely large place. It’s got great coverage on wifi, we have points in every room, so there’s no area without cover of communication at any time.

Many companies should take a leaf from YoTelecom’s service. Thank you guys! “

5/5

Georgina Byrne

Banana Wharf

“We use Yo Telecom for our phones in our restaurant and since switching to them life has been so much easier! They have helped simplify everything. We are now able to track any missed calls which is so helpful! And the staff are very approachable and easy to communicate with.”

5/5
 Check out our Blog

Latest Veterinary News

5 Telephone Features Every Veterinary Practice Needs

When choosing a new telephone system for your veterinary practice, it can become overwhelming looking at all of the features and services available. Yes, you need your phone to be able to communicate with clients, but modern day technology allows...
Author: Becca Martin

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7 Ways Business Phone Systems Help Vets Succeed

Running a veterinary practice can be a very stressful job. Managing staff, providing the best animal care and making sure you have the right policies and procedures in place, it’s a lot. One thing we have noticed often gets neglected...
Author: Becca Martin

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What is the Best Phone System for Vets?

Seamless communication is crucial to the success of any veterinary practice. Without a reliable phone system or the latest call management software, providing an excellent client experience can be difficult. Not only that, but should your practice continually miss calls,...
Author: Becca Martin

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Yo Telecom Case Study – The Ralph

Earlier this year Yo Telecom took on a huge new project with The Ralph, a start-up veterinary referral clinic based in Marlow. As a start-up company, The Ralph needed a whole communications set-up in order for them to run their clinic...
Author: Lorna Bailey

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Why, How and When Vets Should Use Professional Voicemail

Voicemail, previously known as an answerphone machine, was developed in the 1930s and was widely adopted by businesses in the 1980s. It’s still a popular feature of phone systems, but today it’s a little different! It has been improved to...
Author: Lorna Bailey

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