Terms & Conditions
Details of the specific conditions relating to your contract are set out in the documentation provided when you first subscribed to our services and on our website www.yotelecom.co.uk
Please note that these terms and conditions are specific to the service being supplied and, for example, those for lines and calls may vary from those for telephone system rentals. If you are unsure about which terms and conditions apply to your contract, please contact us using one of the methods below.
Additionally, contract lengths may vary according to the minimum term you agreed to at the beginning of your service provision. Our standard contract lengths are either 12, 24, 36, 48, 60, 72 or 84 months. If you are unsure about your contract, please contact us.
- Customer Privacy Statement
- Network Service & Line Agreement
- Conditions of Sale [Outright Purchase]
- Conditions of Sale [Rental Plan]
Please note: If you can’t find the terms you are looking for please send your requests to firstname.lastname@example.org
If you wish to make a formal complaint please click here and follow this policy. We’ll aim to resolve it for you quickly.