Increase Your Success With The #1 Business Telephone System Provider In Birmingham

Our state-of-the-art phones combine robust hardware with a whole range of innovative features. Stay connected to your customers.

All Telecom Bills Under One Roof

24/7 In-House Tech Support

Current Contract Buyout

Hosted Phones

Future-proof your business with internet-based phones that are scalable and flexible.

Hybrid Phones

Stay connected to your patients by combining the features of an internet phone with the reliability of a traditional phone system.

Cordless Phones

Don’t be tied to your front desk, Yo Telecom cordless phones come with 100% coverage guaranteed.

How Can Yo Telecom Business Phones Help Businesses In Birmingham Succeed?

Missed Call Tracking

Don’t let missed calls turn into missed opportunities. See all missed calls on your PC’s instantly and return them at the click of a button, just like you would on a mobile.

Miss fewer new customer enquiries

Provide excellent service by returning customer calls

Increase your revenue

Miss fewer new customer enquiries

Provide excellent service by returning customer calls

Increase your revenue

Computer Telephony Integration

Link your business phones with your computer for instant access to your CRM (Database). Have customers’ files appear as soon as they call in and greet them personally.

Save 30 seconds on average for every inbound phone call

Seamless data protection confirmation

Click a number on your PC to dial it from your Yo Telecom handset

Save 30 seconds on average for every inbound phone call

Seamless data protection confirmation

Click a number on your PC to dial it from your Yo Telecom handset

On-Hold Marketing

Use time spent on hold to play bespoke professionally-recorded messages about your business and inform, upsell or entertain your callers.

Promote your unknown services

Reduce caller hang ups

Increase your revenue

Promote your unknown services

Reduce caller hang ups

Increase your revenue

Call Recording

Have all calls recorded instantly and automatically. Access the call recordings from anywhere in the world, from any device.

Resolve business disputes instantly

Monitor your team's customer service

Provide more effective staff training

Resolve business disputes instantly

Monitor your team’s customer service

Provide more effective staff training

Call Reporting

Generate a realtime dashboard of your business’s call traffic (or automated daily, weekly or monthly reports). Examine call duration, waiting times, agent behaviour and peak times.

Monitor your staff's efficiency

Forecast for high volumes of calls

Identify caller behaviour patterns

Monitor your staff’s efficiency

Forecast for high volumes of calls

Identify caller behaviour patterns

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2000+ Satisfied Customers

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Our Business Phones

No two businesses are the same. That’s why we offer a range of different cordless handsets. From robust and durable, to sleek and professional, Yo Telecom will have a cordless handset to suit your needs. Looking for a mix of cordless and desktop phones? Yo Telecom can provide your business with this!

Work From Birmingham Or From Anywhere

Our Yo Telecom business phone systems integrate with a range of remote working solutions to enable you and your team to work from home in Birmingham or whilst on the move. Make and receive calls from your business phone system from anywhere in the world.

Whether you need a couple of telephone handsets or a full telecoms, marketing and IT package, Yo Telecom have you covered.

Business Phones

State-of-the-art business phones that combine robust hardware with a whole range of innovative features.

Why Choose Yo Telecom?

24/7 In-House Tech Support

In need of support? Our expert team is on hand 24 hours a day, 7 days a week. Just call 888 on any Yo handset and we’ll be happy to help.

Fully Managed Installation

Our expert engineers build your system just the way you want it, to your specifications, making it completely bespoke to your business and its needs.

Extensive Staff Training

As well as completely installing your new system, we also provide thorough on-site staff training, to help you get the most out of your new technology.

Get A Free Quote

One of our representatives will be in touch shortly to discuss how we can help your practice succeed.

Frequently Asked Questions

Still Unsure? We’ll Answer Your Questions Here

We offer all three options. We believe, and so do most of our clients, the Hybrid phone system is by far the best. You lose nothing from choosing a hybrid system. You get the flexibility of a VOIP phone system, with more reliability than a Digital phone system.

We offer four different monthly packages that vary in price, functionality and service. They are made bespoke for your business and only include the features that you need.

Yes, we don’t just send you a box of equipment and say good luck. Instead, we fit your phone system from start to finish, and even provide full training to your staff, to help you all get the most out of your new system.

Here are some estimates of how long installations typically take for:

  • Care Homes 5-30 beds: 1 – 2 days.
  • Care Homes 31-100+ beds: 2 – 5 days.
  • Dental Practices: 1 – 2 days.
  • GP Surgeries: 1-3 days.
  • Hair Salons: 1 day.
  • Hotels: 1-5 days.
  • Restaurants: 1-2 days.
  • Estate Agent: 1-2 days.

We have a super awesome two-phase installation process that has minimal downtime (1-2 minutes). The only downtime is the time it takes us to unplug your old lines from your old equipment, and plug it into your new Yo Telecom Business Phone System!

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