Computer Telephony Integration

Link your business phones with your computer for instant access to your CRM and your customers’ files.

Save Time Each Call

Save 20-30 seconds every call identifying your caller. Have their file in front of you before you’ve even picked up the phone.

Seamless Data Protection Confirmation

Clients’ files are linked to their phone numbers saving you time taking multiple steps to confirm their identity.

Click To Dial On Your PC

Click on any phone number on your PC, on a website or in an email, to dial it from your Yo Telecom business phone handset.

Need more Info?Watch Our Video Explaining what
CTI Is...

Integrate your business phones with your computer for instant access to your customer management software. Have customers’ files appear as soon as they call in to give a more professional and personal experience.

Save their time and yours with Computer Telephony Integration.

Our Yo Telecom Business Phone SystemsCurrently Integrate With:

Can’t see your CRM on this list? Get in touch and we’ll see if we can integrate with it! 

Why Choose  Yo Telecom?

24/7 In-House Tech Support

In need of support? Our expert team is on hand 24 hours a day, 7 days a week. Just call 888 on any Yo handset and we’ll be happy to help.

Fully Managed Installation

Our expert engineers build your system just the way you want it, to your specifications, making it completely bespoke to your business and its needs.

Extensive Staff Training

As well as completely installing your new system, we also provide thorough on-site staff training, to help you get the most out of your new technology.

What  Our Customers

Have To Say... 

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2000+ Satisfied Customers

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Get Started

Compare your options, drop your details in the form for a free quote today!

2000+ Satisfied Customers

From 2 surgery dental practices and family owned restaurants, to multi-site medical practices and 140 bed care homes. We can supply your business with a package bespoke to its needs.

Frequently Asked Questions

Still Unsure? We’ll Answer Your Questions Here

Our phone systems integrate with third party software. This means when a client calls your business, the technology will automatically search your database for that phone number. If the software finds a match, it’ll display their name and/or file on your PC.

If your software has a telephone icon within it, simply click this button to call a client. If your software doesn’t have one of these built-in buttons, you can highlight any phone number on your screen, and press a customisable key (for example the F10 key) to dial the number on your handset. We will set this up for you.

If a client calls from a landline, and multiple members of the household are registered at your business, then their family record will display.

Yes – we only offer our Computer Telephony Integration as part of one our business phone system packages.

Yes, if this is on their file! For those who need it, this very simple solution can improve their caller experience tenfold.

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