Genuine Customer Experience. Real People, Real Results.
We’ve been in touch with a selection of our customers to see how they’re finding their Yo Telecom experience… Check out this video to see what they have to say about their new phone systems and our service.
“What a great experience! Recognising excellent service in any business industry is a real pleasure.
From first contact to completion of installation was smooth and stress free. Nathan, who was on hand to answer any questions and talk me through the setup was just what I needed during these stressful times.
Many companies should take a leaf from YoTelecom’s service. Thank you guys! “
“The equipment and services work really well for us because we have numerous rooms, it’s an extremely large place. It’s got great coverage on wifi, we have points in every room, so there’s no area without cover of communication at any time.”
“We use Yo Telecom for our phones in our restaurant and since switching to them life has been so much easier! They have helped simplify everything. We are now able to track any missed calls which is so helpful! And the staff are very approachable and easy to communicate with.”
“We are very happy with the service we have received from Yo Telecom and we would recommend them to every dental practice! Their system is amazing and it took our business to the higher level of customer service.”
“Jamie has been to our dental surgery for two days to install our new phone system he has really gave us that wow factor whilst delivering amazing training he really is a credit to Yo Telecom. The new software and phone system installed is really going to increase our business’ success. Thankyou Yo Telecom!”
“I’ve been a customer of Yo Telecom sinice 2016. We upgraded our phone / WiFi system this week & engineer Jamieseamlessly installed the new system working around us in a busy hair and beauty salon without any inconvenience to our working day at all. All working perfectly with great support from Yo Telecom just a call away. Highly recommended!”
“Yo Telecom is one of the most fantastic company I ever had a pleasure to work with! Meeting Derek years back was an absolute pleasure. Fair & clear detailed explanation of working together has never been easier! At that very time I trusted fully the team with businesses I run. Phone system provided by Yo Telecom is always smooth & easy to manage – if any problems customer service is always on hand to help. Now all 12 practices are fully connected and I won’t change it as there is no better provider then Yo Telecom! Well done team – keep up the good work!”
“We were one of YoTelecoms first Pharmacy customers. They took the time to understand our business and really get a feel for what our IT and Telecoms needs were before offering us a solution which was amazing. Since then I have direct access to all the staff in every department and they fully support our business 24 hours a day. Really appreciate the service. Running 12 Pharmacy sites is hard enough and this single point of contact really helps.”
“We have worked with Yo Tel for a few years now and receive great support from everyone… helpdesk, managers and those at the top. They are always at the end of the phone when we need them and know when to prioritise any issues we may have. They’re still a relatively young company but have a firm foot in such a fast moving industry.”
“Excellent company to work with. Phenomenal customer care and genuinely care about increasing the success of my business. They’ve been very supportive and have revolutionised the way we do business. The virtual gap between us and our patient’s is now significantly closed. Thank you”
“Yo Telecom. What can I say…what a great experience from start to finish! From a rapidly expanding lettings agency business looking to expand its communications capacity to ensure greater efficiency in communications, customer service and strategy planning. I was taken through my detailed requirements with Derek in the Sales team, who was able to discuss the many benefits the system would provide to my business and also plot the stages of the installation process. Needless to say, Installation was exactly as expected. The Technicians, Darren and Jamie were highly professional and efficiently took me through the various facets of the hardware installation. The whole process – from sales to installation – took less than 2 weeks to complete. We now have on-screen visuals of calls sent and received enabling us to track calls for marketing purposes, ensure efficient call handling, management of miss call handling and many other benefits. Thank you for making the business so much more efficient, cost effective and effortlessly easy to use I could not recommend Yo Telecom more.”
“Yo Telecom have just installed a new hybrid system in to our care home This was a difficult install due us being a Victorian building but Matt took control and has done an amazing job. We cannot thank him enough for his professionalism and work ethic. Anyone looking to switch telecom providers Melrose House cannot praise this company and their engineering staff enough. Thank you Matt from all the girls at our home.”
Customer Case Studies
2000+ Satisfied Customers
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2000+ Satisfied Customers
850+ Reviews
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