Connect your business phone system with your CRM, so your surgery can provide an optimal patient experience.
See all missed calls on your PCs instantly. Just click on them to call them back, like you would on a mobile phone. Don’t miss any opportunities whilst you’re away from the phone.
Whether you need an Auto-Attendant, On-Hold Marketing or Out Of Hours Messaging, we’ll produce messages worth listening to.
Provide free WiFi whilst collecting marketing details to use to; keep in touch with your patients, market new treatments and promote upcoming offers.
Link your business phones with your computer for instant access to your CRM and your patients’ files.
Save Time Each Call
Save 20-30 seconds every call identifying the caller. Have their patient file in front of you before you’ve even picked up the phone.
Seamless Data Protection Confirmation
Patients’ files are linked to their phone numbers saving you time taking multiple steps to confirm their identity.
Click To Dial On Your PC
Click on any phone number on your PC, on a website or in an email, to dial it from your Yo Telecom business phone handset.
Save 20-30 seconds every call identifying the caller. Have their patient file in front of you before you’ve even picked up the phone.
Clients files are linked to their phone numbers saving you time taking multiple steps to confirm their identity.
Click on any phone number on your PC, on a website or in an email, to dial it from your Yo Telecom business phone handset.
See not only when your practice missed a call but who the call was from. If you miss a call from an existing patient you will then be able to call them back, greet them with their name, and wow them with your exceptional service.
If the call was from a prospective patient looking for a new dental practice, get back in touch with them before they go elsewhere.
Miss fewer new customer enquiries
Provide excellent service by returning customer calls
Increase your revenue
Improve your patient experience with an auto-attendant (that directs them to the correct person the first time around) and on-hold marketing (that keeps them entertained whilst they wait to speak to your team).
Use these messages to make patients aware of your services, special offers and even the best time to call. .
Promote your unknown services
Reduce caller hang ups
Increase your revenue
Use your WiFi to increase your Google reviews, social media following and your mailing list.
When patients log in, they’ll be prompted to engage with your social media and join your mailing list. 24 hours after their visit, they’ll be sent an email asking them for feedback.
The software collects their data which you can later use to market your practice via social media, SMS or email.
Grow your social media presence
Automate your feedback system
Market to your customer base
Stay connected to your customers by combining the features of an internet phone with the reliability of a traditional phone system.
Future-proof your business with internet-based phones that are scalable and flexible.
Don’t be tied to your front desk, Yo Telecom cordless phones come with 100% coverage guaranteed.
Future-proof your business with internet-based phones that are scalable and flexible.
Stay connected to your patients by combining the features of an internet phone with the reliability of a traditional phone system.
Don’t be tied to your front desk, Yo Telecom cordless phones come with 100% coverage guaranteed.
Following the COVID-19 pandemic, Abbots Lodge decided to rethink the way they operate. Whilst their current system was previously fit for purpose, with all of the changes happening in the world it was time for a more flexible, cloud-based approach. With a sister practice in Ferring – near Worthing – it was important that whatever solution we put in place enabled seamless communication at both practices, with minimal downtime.
Key to the success of this upgrade was retaining their existing telephone numbers as these were very much known in their local area. Following their seamless transition to a centralised switchboard setup, they’ve experienced an increase in call volumes as well as happier patients and staff! Of all of the features we provide to Abbots Lodge, they find call recording as well as having a fully interactive IVR suite of messages (which we record and manage), the most beneficial to their practice.
Compare your options, drop your details in the form for a free quote today!
“We have always received an excelllent level of service from Yotel in the years that we have subscribed to them. On the rare occasion that we may have had a problem their team act promptly and have us back up and running in next to no time.”
Heatherside Dental Practice
State-of-the-art business phones that combine robust hardware with a whole range of innovative features.
State-of-the-art business phones that combine robust hardware with a whole range of innovative features.
So much more than just a business landline. Yo Telecom business phones come equipped with the latest call technology.
Bespoke messaging to educate, entertain and inform your callers.
Make and receive calls from anywhere in your building with 100% cordless coverage, guaranteed.
Our expert engineers build your system just the way you want it, to your specifications, making it completely bespoke to your business and its needs.
As well as completely installing your new system, we also provide thorough on-site staff training, to help you get the most out of your new technology.
Our expert engineers build your system just the way you want it, to your specifications, making it completely bespoke to your business and its needs.
As well as completely installing your new system, we also provide thorough on-site staff training, to help you get the most out of your new technology.
Weronika Korkosz
Knightsbridge Dental
“ We are very happy with the service we have received from Yo Telecom and we would recommend them to every dental practice! Their system is amazing and it took our business to the higher level of customer service. “
Sebastian Ryder
Injoy
” The equipment and services work really well for us because we have numerous rooms, it’s an extremely large place. It’s got great coverage on wifi, we have points in every room, so there’s no area without cover of communication at any time.
Many companies should take a leaf from YoTelecom’s service. Thank you guys! “
Georgina Byrne
Banana Wharf
“ We are very happy with the service we have received from Yo Telecom and we would recommend them to every dental practice! Their system is amazing and it took our business to the higher level of customer service. “
Nia Hughes-Jones
Castle Square Clinic
“ Jamie has been to our dental surgery for two days to install our new phone system he has really gave us that wow factor whilst delivering amazing training he really is a credit to Yo Telecom. The new software and phone system installed is really going to increase our business’ success. Thankyou Yo Telecom! “
Ashley James
Britannia Chauffeurs
“ What a great experience! Recognising excellent service in any business industry is a real pleasure.
From first contact to completion of installation was smooth and stress free. Nathan, who was on hand to answer any questions and talk me through the setup was just what I needed during these stressful times.
Rosemary Hay
Peppers Hair & Beauty
“ I’ve been a customer of Yo Telecom sinice 2016. We upgraded our phone / WiFi system this week & engineer Jamie seamlessly installed the new system working around us in a busy hair and beauty salon without any inconvenience to our working day at all. All working perfectly with great support from Yo Telecom just a call away. Highly recommended! ”
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