Yo Telecom Case Study – The Ralph

Lorna Bailey Blog

Earlier this year Yo Telecom took on a huge new project with The Ralph, a start-up veterinary referral clinic based in Marlow.  As a start-up company, The Ralph needed a whole communications set-up in order for them to run their …

Yo Telecom Wins Best Business Telephone Systems Supplier Award

Lorna Bailey Blog

Corporate Vision Magazine has recently announced the winners of their 2019 Telecoms Awards. These awards are to honour those in the telecoms industry for helping to keep businesses connected to the world. This year Yo Telecom was awarded the Best Business Telephone ...

What is Fibre Broadband?

Lorna Bailey Blog

If you’re looking for a new business broadband solution you may have seen the term fibre broadband commonly being used. But what is fibre and how will it benefit your business? In this article we will cover everything you need to know ...

Stay Connected to your Remote Workforce

Lorna Bailey Blog

Future thinking businesses are increasing the flexibility of their workforce - allowing them to work from outside of their main office. But how do you stay connected to a remote team? In this article you will find out 3 simple ways Yo ...

How to Build a Strong Team

Lorna Bailey Blog

You’ll often hear that the key to the success of your business is the team of people you have working behind it. This couldn’t be more true! At Yo Telecom we pride ourself on having the best team of people that ...

5 Ways to Build Stronger Client Relationships

Lorna Bailey Blog

Building strong client relationships is essential if you want your business to become successful. Your clients are the people who keep you in business so it’s important to keep them happy and to maintain a great relationship with them to retain ...

Yo Telecom Takes the Three Peaks!

Lorna Bailey Blog

In March we headed to Wales to climb Pen Y Fan! Something we had never done before and something that was way out of our comfort zone! Getting to the top of the mountain was such a proud achievement, we ...

4 ways to Future Proof your Business

Lorna Bailey Blog

Every good leader needs to think about future-proofing their business and be on the lookout for their next big opportunity. When we talk about future proofing your business, we are referring to the ability to be able to see changes ...

Why are Businesses Swapping to Hosted Phone Systems?

Lorna Bailey Blog

Hosted phone systems are becoming increasingly popular as a communications solution for businesses. If you’ve seen the term ‘hosted’ while browsing around but are still unsure on what a hosted phone system is, you can check out our simple guide ...

Why Your Care Home Needs Full Coverage WiFi

Lorna Bailey Blog

If you go to any business nowadays, whether it’s a restaurant, hotel etc, it’s likely they will have a public WiFi network for customers to access. This is because the internet is becoming a crucial part of our everyday lives ...

4 Reasons Your Business Needs On-Hold Messages/Marketing

Lorna Bailey Blog

Did you know that more than 70% of business calls are placed on hold? Usually for an average of 45 seconds (AT&T).With this in mind, it’s important that you properly utilise the time your callers spend on hold. On-hold messages ...

Why Should you Replace your Business Phone System?

Lorna Bailey Blog

As a business, you will need to regularly replace and update your phone system to allow better functionality and a better range of features. You wouldn’t keep your mobile phone for 15 years, so why keep an out of date ...

Guide to Different Types of Business Phone Line

Lorna Bailey Blog

With all the different types of phone lines available to you today, it’s hard to know which one is the best choice for your business. In this article we will explore all the options on the market. PSTN (analogue copper ...

4 Ways to Help Boost Productivity

Lorna Bailey Blog

Having a productive workforce is key to running a successful business. Making a few small changes can help to improve the quality of work within your business as well as reducing time wasted on unnecessary tasks. Here are just a ...

Telecoms Glossary – Acronyms Explained!

Lorna Bailey Blog

If you’ve been browsing the web in search of the new phone system for your business, it’s highly likely you’ve come into contact with terms such as VOIP, SIP and PBX - but what does this all mean? Unless you’re ...

What is Unified Communications?

Lorna Bailey Blog

Unified Communications (often shortened to UC) refers to a phone system that integrates multiple communication methods within a business. These can include: Business phone system Voicemail Instant message Fax Conference / video calls Email CRM (client relationship management) software It ...

What is a Hosted Phone System?

Lorna Bailey Blog

If you’re looking for a new phone system for your business, you may have seen the term ‘hosted’ floating around. But what is a hosted phone system and how can it benefit your business? In this short article, we will ...

What can Yo Telecom do for your Business?

Lorna Bailey Blog

Want one provider for everything? That’s us. Not only do we provide business phone and WiFi systems but we can also supply all of your equipment – such as printers, computers, scanners etc. This means you don’t have lots of …

6 Ways 21st Century Phone Systems Help Pharmacies Succeed

Lorna Bailey Blog

We know that running a pharmacy can be a hectic job. Managing your staff, making sure you have the correct stock and keeping track of prescriptions - all while trying to give the best possible care to your customers. It ...