Why Should you Replace your Business Phone System?

As a business, you will need to regularly replace and update your phone system to allow better functionality and a better range of features. You wouldn’t keep your mobile phone for 15 years, so why keep an out of date business phone system? If you’re looking into replacing your current set-up, this article will tell you everything you need to know!

When is it Time to Replace your Phone System?

It’s time to replace your business phone system if you’re currently suffering from one of the following issues:

  • Your current set-up is out of date and no longer fit for purpose
  • Your current system can not handle the level of calls you receive on a daily basis
  • You feel you are missing a lot of calls and as a result, missing out on precious opportunities.

What Should you Consider When Replacing your Phone System?

There are many things to consider when looking to replace your business phone system:

The Needs of your Team

There’s no point investing in fancy, high tech equipment if your team aren’t going to get along with it. It’s good to find out what they want in a system and what features they would like in order to make their working life a little bit easier.

How Many Calls you’re Missing

The last thing you want is for your phone system to be interfering with your business and holding you back. If your business is missing a lot of calls on a day-to-day basis, it’s definitely time to replace and update your phone system. Modern phone systems, like the ones we provide at Yo Telecom, have a feature called Call Logging. This works just like the call log on your mobile phone, alerting you when you miss a call. This means you can easily call those clients back and answer their queries or book in an appointment – reducing the number of opportunities missed at your business.

Do you Plan on Expanding your Business?

If you plan on growing your business and introducing new members of staff you will need a phone system that will easily grow with you. With a traditional landline service, adding phone lines can be extremely expensive. With a modern-day phone system, you can quickly and simply add and remove users without a hefty price tag.

What are the Benefits of Replacing your Phone System?

+ More Cost Effective

Updating to a newer system will help to save your business money. Older systems can be costly to fix and as a lot of suppliers are phasing these systems out, maintenance will be harder to find and the price of an engineer visit will be very expensive. Newer systems are cheaper to install and require less maintenance. If an issue arises, it’s likely they can be fixed remotely so you will be spending less on call-out fees.

+ Better Call Quality

It’s probably a given but with newer technology, the quality will be better than that of the phone system that’s been sat in your office since you opened it. You’ll benefit from no distortion on the line and you will no longer have to sit through crackly calls. Modern phone systems have enhanced call quality that makes communication crystal clear!

+ Better Service and Happier Customers

When your callers have a pleasant experience on the phone with you, they’re more likely to think of your company in a positive way. If they are potential clients they will be more likely to use your products and services.

+ Improved Efficiency

When you update your phone system you will benefit from a range of features that will make working life so much easier for your team. If you switch to a Yo Telecom you will have access to features such as Call Logging, Call Recording, On Hold Marketing, Voicemail to Email, Call Transfer, Computer Technology Integration, Full Coverage Cordless Phones and many more!

Want to Know More?

If you’re looking to replace your current telecoms set up, call us today on 02380 516986. We can discuss your needs and find the perfect solution for you.

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