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set up a remote workforce

How To: Set Up Your Workforce For Remote Working

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Following the latest COVID-19 guidance, it’s vital that your business is able to switch to remote working in a short period of time. Whether you run a business of 5 people or 500, being set up with the best technology is only going to improve your transition over the coming days and weeks. Here at Yo Telecom, we offer a range of solutions that can help you set up a remote workforce. So, in this post, we’re going to run through what they do as well as their benefits…

 

How To: Set Up Your Workforce For Remote Working

 

– Mobile Apps 

So, you have a feature-rich telephone system set up at your office with lots of settings bespoke to your business. You’re no longer at the office… Now what? With a mobile app you can keep all of your phone system’s functionality right from your mobile phone. This means your greeting message will still play for your callers, all calls will continue to be recorded and you can still easily transfer a call to a colleague.
 

With our mobile apps, you don’t need to be a current Yo customer to get set up. We can integrate with other providers’ phones to offer this temporary service over the coming weeks and/or months. These are on a rolling contract meaning you’re not tied in longer than you need during this unpredictable time.

 

– Softphones

These work in a very similar way to mobile apps, the only difference is that they allow you to make and answer calls on your computer, rather than your mobile. The software mimics a physical phone handset, meaning you can still use all of the features you’re used to on your business phone system. Rather than purchasing additional telephones or mobiles for your employees to use at home, this is a more cost effective solution without losing any of your business continuity. 

 

– Remote Access 

Instead of having to download any files you might need over the coming weeks, our remote access software allows you to access your work computer from anywhere. Think of it as an office away from the office. This means you can use all of your software and access any of your downloaded files you might need from any laptop or PC, anywhere in the world. 

 

– Laptops 

With not everyone having access to a desk at home, taking home an office PC for remote working isn’t always an option. Laptops, however, are easy to carry around and can be used from anywhere. Whilst many people may already have access to a laptop or PC at home, this might not be up-to-date and able to run all of the software you need. Should it also not have adequate virus protection, it might leave your business – and hence your data – vulnerable to hacking and other scams. 
 
 

Here at Yo Telecom we also offer 24/7 in-house tech support, meaning should you or your team have any issues, we are always on hand to assist you. Interested in any of the services outlined in this post? Fill in the form below and a member of the team will be in touch shortly!
 

Next up: How To: Improve The Productivity Of A Remote Workforce

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