How Does GDPR Affect Telephone Enquiries?

Lorna Bailey Blog

As of May 25th 2018, a new law will be put in place that may impact the way you collect and process data from your clients. GDPR (General Data Protection Regulation) will be introduced and while it is similar to the 1998 Data Protection Act, it aims to give people better control of how their data is used - with ...

Phone Systems with Voicemail to Email – the Basics

Lorna Bailey Blog

As of May 25th 2018, a new law will be put in place that may impact the way you collect and process data from your clients. GDPR (General Data Protection Regulation) will be introduced and while it is similar to the 1998 Data Protection Act, it aims to give people better control of how their data is used - with ...

What is the Best Phone System for Healthcare Practitioners?

Lorna Bailey Blog

Auto Attendant is a feature that will allow you to give your patients a message before you have even answered the phone. For example: ‘Hello, thank you for calling [insert name]. If you are calling to make an appointment, please press 1. For any other enquiries, please hold the line and we will connect you. If you are having a …

What is the Best Phone System for Health and Fitness Clubs?

Lorna Bailey Blog

Never let an answered call turn into a missed opportunity, bad impression or upset member again. You may miss calls when you’re busy on the line or busy helping members around your health and fitness club. But over time these will all add up. Often you will get callers phoning in to enquire about signing up for a membership and …

What is the Best Phone System for Hospitality Businesses?

Lorna Bailey Blog

Whether you own a B&B, hotel, holiday park, restaurant or bar – Yo Telecom can offer you 100% guaranteed phone coverage throughout your entire building. We know your line of work can be stressful and often you will be running around your building and away from your phones. With Yo Telecom’s full cordless phone coverage, you can speak to any …

What is the Best Phone System for Bars?

Lorna Bailey Blog

Having this feature will allow you to tailor your voicemail message to what time of day it is. For example, for the times you are closed: ‘Thank you for calling [your bar name]. We are currently closed. Our opening hours are [insert opening hours]. Please leave us a message and we will call you back when we are open.’ This …

What is the Best Phone System for Gyms?

Lorna Bailey Blog

Never let an unanswered call turn into a missed opportunity, bad impression or upset client again. You may miss calls when you’re busy on the line, helping clients or even when you’re closed. It may seem like just a few calls here and there but eventually they all start to add up. Often you will get callers phoning in to …

What is the Best Phone System for Leisure Centres?

Lorna Bailey Blog

Never let an unanswered call turn into a missed opportunity, bad impression or upset client again. You may miss calls when you’re busy on the line, helping clients or even when you’re closed. It may seem like just a few calls here and there but eventually they all start to add up. Often you will get callers phoning in to …

What is the Best Phone System for Nurseries?

Lorna Bailey Blog

Yo Telecom can offer you guaranteed cordless coverage throughout your entire nursery. Your staff will be able to wander around with confidence that they can make or receive a call no matter where they are. Parents will also have piece of mind that they can get through to you at all times. Whether your staff are in the main reception …

What is the Best Phone System for Taxi Firms?

Lorna Bailey Blog

Never let an unanswered call turn into a missed opportunity, bad impression or upset customer again. You may miss a few calls here and there, but they all soon add up. Call Logging works exactly like the call log on your mobile phone, alerting you as soon as you miss a call. Allowing you to call your customers back instantly. …

What is the Best Phone System for Travel Agents?

Lorna Bailey Blog

Never let an unanswered call turn into a missed opportunity, bad impression or upset client again. You may miss calls when you’re on the phone, busy helping clients in store or even when you’re closed. Call Logging works exactly like the call log on your mobile phone, alerting you when you have missed a call so that you can call …

What is the best Phone System for Funeral Directors?

Lorna Bailey Blog

Never let an unanswered call turn into a missed opportunity, bad impression or upset client again. You’re bound to miss a few calls here and there, but they will soon start to add up. Call logging works exactly like the call log on your mobile phone, alerting you of a missed call as soon as its happened, allowing you to …

What is the Best Phone System for Prisons?

Lorna Bailey Blog

Yo Telecom can guarantee 100% cordless phone coverage throughout your entire building. Your officers will be free to roam around and make calls from even the furthest point of the prison. Whether you’re supervising outside or checking on cells downstairs, your phone signal will be able to travel through the thickest of walls and gates. This will allow you to …

What is the Best Phone System for Multiple Locations?

Lorna Bailey Blog

As of May 25th 2018, a new law will be put in place that may impact the way you collect and process data from your clients. GDPR (General Data Protection Regulation) will be introduced and while it is similar to the 1998 Data Protection Act, it aims to give people better control of how their data is used - with ...

What is the Best Phone System for Call Centres?

Lorna Bailey Blog

Yo Telecom can guarantee you complete phone coverage throughout your entire building. Meaning your staff can make and receive their calls from any part of the office – without fear of cut outs or crackling. This gives your staff more flexibility of where they can make their calls from and means they can move around and not have to be …

Why, How and When GP Surgeries Should Use Professional Voicemail

Lorna Bailey Blog

“Thank you for calling [name of your GP surgery]. We’re sorry we can’t take your call. We are open, but currently busy on the line helping other patients. We aim to return all calls within one working hour, so please leave us a message with your name and number and we’ll be in touch shortly.” “Thank you for calling [name …

6 Ways 21st Century Phone Systems Help GP Surgeries Succeed

Lorna Bailey Blog

As of May 25th 2018, a new law will be put in place that may impact the way you collect and process data from your clients. GDPR (General Data Protection Regulation) will be introduced and while it is similar to the 1998 Data Protection Act, it aims to give people better control of how their data is used - with ...

What is the Best Phone System for GP Surgeries?

Lorna Bailey Blog

Yo Telecom offers the only system in the world that will directly integrate into your EMIS software. Allowing you to WOW your patients by knowing their name and their details before you’ve even answered the phone. Our system will also allow you to dial directly from your EMIS too. Impressive right? Rather than your patients getting an engaged tone while …

Phone System with on Hold Marketing/Music – How to get Started

Lorna Bailey Blog

As of May 25th 2018, a new law will be put in place that may impact the way you collect and process data from your clients. GDPR (General Data Protection Regulation) will be introduced and while it is similar to the 1998 Data Protection Act, it aims to give people better control of how their data is used - with ...