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Soft Selling vs Hard Selling – which works best?

When you are making a sale or trying to connect with a prospective customer or client, there are many tactics you can use to approach the situation. While everyone has their own unique way of doing things, most tactics can...

Author: Max Tomaszewski

7 Steps For Creating a Sales Process

A sales process is sometimes referred to as a purchasing funnel. These are the steps that a sales team will take to turn a new lead into a paying customer. If you’re a new business or new to the world...

Author: Max Tomaszewski

The Importance Of Customer Retention

The cost of acquiring a new customer is higher than ever before. Therefore, implementing a robust customer retention strategy is likely to be so important for your business. Customer Acquisition Cost (CAC) is calculated by dividing the amount you spend...

Author: Max Tomaszewski

The BT Switch Off – Everything you Need to Know!

In order to modernise and improve the UK’s telecoms offerings, BT is in the process of switching off their traditional phone lines (both PSTN and ISDN). This is a vast project spanning years and is set to be complete by...

Author: Becca Martin

How Does VoIP Work? A Simple Guide

The introduction of the VoIP phone system has been the biggest change in telephone systems in the last 112 years. Nowadays, it’s a technology that we’re all very familiar with – apps like Whatsapp utilise VoIP. But, how exactly does...

Author: Becca Martin

What Is The Best Phone System for Small Businesses in 2021?

So, you’re in the market for a new phone system for your business… With many different providers, handsets, features, and plans available to choose from, knowing where to start and what to choose can be a bit of a minefield....

Author: Becca Martin

What is the Best WiFi System for Large Offices?

With all of the things to consider when running a business, a poor internet connection should be the least of your worries. A recent survey found that businesses waste an average of 7 hours (one working day) a month due...

Author: Becca Martin

7 Ways to Improve Caller Experience at your Dental Practice

Looking to enhance the customer service at your Dental Practice? This post is going to outline 7 things that your company can do to improve your caller experience when patients call your practice… 7 Ways to Improve Caller Experience at...

Author: Becca Martin

How To: Get More Google Reviews

Getting your company name out there is often a lot more difficult than it initially sounds. Paying for Facebook ads is one way, and encouraging people to share your business is another. But, what if there was a way to...

Author: Becca Martin

Industry Specific...

View All Dental Blogs >>

11 Social Media Post Ideas For Dentists

Still trying to decide whether to invest time promoting your dental practice on social media or not? With over half of the world’s population using social media as of April 2021, it’s fair to say that this decision has become...

Author: Becca Martin

Phone System with Dental Software Integration

Looking for a new phone system with dental software integration? Dental practice management softwares have revolutionised modern dentistry. Not only have they removed the need for physical files cluttering your office, imagine if they could integrate with your dental phone system...

Author: Becca Martin

7 Ways to Improve Caller Experience at your Dental Practice

Author: Becca Martin

Give Your Dental Practice a Competitive Edge with a New Phone System

The average business phone system lasts between 5 – 7 years, but often we see dental practices using traditional landline phones from 10 years ago. Having an out of date system will likely hold your practice back. In this short...

Author: Lorna Bailey

Telephone Systems: A Dentist’s Guide to Communicating with Patients

As a dentist or practice manager, you know how important it is that patients can always get through to your practice when they call. It can be the difference between success and failure. If you’re still struggling along with one...

Author: Lorna Bailey

Why, How and When Dental Practices Should Use Professional Voicemail

The voicemail (previously known as an Answerphone Machine) was developed in the 1930s and widely adopted by businesses in the 1980s. It’s still popular today, and in recent times has been drastically improved to deliver more value to businesses, and...

Author: Ryan O’Carroll

View All Care Home Blogs >>

Why Call Recording Is Important For Care Homes

Are you familiar with care home call recording? If no, then you’re in the right place. We understand that providing a great standard of care is paramount when running a care home. So, we also know that you will be...

Author: Max Tomaszewski

3 Reasons Your Care Home Needs Full Coverage WiFi

As of 2021, according to carehomes.co.uk only 6,823 out of 21,500+ care homes in the UK have internet access for residents. Whilst providing WiFi at an elderly care home might once have not been thought about, with the rise of...

Author: Becca Martin

HOW TO: Get Rid of WiFi Weak-Spots and get Great WiFi in Your Entire Care Home!

WiFi is great when it works well and a huge inconvenience when it doesn’t. If you run a Care Home, you may have experienced parts of your Care Home that get very weak WiFi connection, or even worse – no...

Author: Ryan O’Carroll

What is the Best Phone System for Care Homes and Nursing Homes?

So you’re looking for a new phone system for your Care Home? Maybe because you’re facing one of these problems with your current phone system: – Cordless phones drop-out or crackle in certain parts of the building. – Your line(s)...

Author: Ryan O’Carroll

What is the Best Phone System for Residential and Long Term Care Facilities?

A Watchdog report has found that throughout the entire social care sector, 23% of services were found to need improvement for safety. Often we see care facilities using out of date phone systems that are not fit for use anymore....

Author: Lorna Bailey

Care Home Phone System: A Simple Guide (2018)

Providing the best care to residents is the ultimate goal of any Care Home. Whilst your facilities and team might be helping you deliver an excellent service, is your phone system letting your Care Home down? Do you currently experience...

Author: Lorna Bailey

View All Medical Blogs >>

7 Ways Business Phone Systems Help Vets Succeed

Running a veterinary practice can be a very stressful job. Managing staff, providing the best animal care and making sure you have the right policies and procedures in place, it’s a lot. One thing we have noticed often gets neglected...

Author: Becca Martin

5 Ways Phone Systems For Pharmacies Increase Success

Running a pharmacy is a busy job. Managing staff, making sure you have the correct stock and keeping track of prescriptions, all while trying to give the best possible care to your customers – it’s a lot. One thing that...

Author: Becca Martin

What is the Best Phone System for Vets?

Seamless communication is crucial to the success of any veterinary practice. Without a reliable phone system or the latest call management software, providing an excellent client experience can be difficult. Not only that, but should your practice continually miss calls,...

Author: Becca Martin

What is the Best Phone System for Medical Practices?

Besides providing excellent medical treatment to patients, it’s fair to say that effective communication is a key part of any Medical Practice’s success. From communication between staff to handling a vast number of patient calls and triaging patients over the...

Author: Becca Martin

What is the Best Phone System for Pharmacies?

So, you’re looking for a new phone system for your pharmacy? Maybe because you’re facing one (or more) of the following problems with your current set up: You feel that frequent engaged tones may be leading to frustrated customers. You...

Author: Lorna Bailey

What is the Best Phone System for Healthcare Practitioners?

The public opinion of the NHS in the UK is declining. In February 2018, The British Social Attitudes Survey found that dissatisfaction in the NHS has risen to 29% – which is the highest it has been in a decade....

Author: Lorna Bailey

What Is The Best Phone System For Restaurants?

So, you’re looking for a new phone system for your restaurant… Perhaps you’re stuck with an outdated system, you’re overpaying for poor service or you’re just starting up a new business. Here at Yo Telecom, we’re here to help. We’ve...

Author: Becca Martin

How WiFi Data Capture can Help Increase the Success of Your Restaurant

As a restaurant owner, you’re probably aware of how important WiFi is to your business. Many of your customers nowadays will not just want free WiFi, but will expect it from you and may even favour going to other restaurants...

Author: Lorna Bailey

What is the Best Phone System for Hospitality Businesses?

The hospitality sector has been booming in recent years. According to the Independent, in 2017, spending from overseas visitors pumped 2.2 billion pounds into the economy. As well as this, the number of British people choosing to stay in the...

Author: Lorna Bailey

What is the Best Phone System for Bars?

So you’re looking for a new phone system for your bar? Maybe because you’re facing one of these problems with your current phone system: Your current phone set-up is out of date and no longer fit for purpose. You feel...

Author: Lorna Bailey

View All Law & Finance Blogs >>

3 Ways Accountant’s Phone Systems Can Increase Their Revenue

Whether you operate a small one-man-band or employ a vast team across multiple sites, it’s important to always be finding new ways to increase your accountancy firm’s revenue. When deciding how to grow their business, many people turn to social...

Author: Becca Martin

5 Ways Business Phone Systems Help Accountants Succeed

A phone system in 2021 is more than just a tool used to make and receive calls. With a business phone system you can utilise a wide range of additional features to create a bespoke system designed to increase your...

Author: Becca Martin

What is the Best Phone System for Law Firms?

When running a busy law firm, there’s lots to think about. From managing your staff to creating legal documents and liaising with clients, but, what about your telecoms? Whether it’s to communicate with clients, schedule appointments or talk internally with...

Author: Becca Martin

The Ultimate Guide To Professional Voicemail For Accountants

The voicemail, previously known as an answerphone machine, was developed in the 1930s and was widely adopted by businesses in the 1980s. It’s still widely popular but has had a bit of a facelift since its creation. What are these...

Author: Lorna Bailey

What is the Best Phone System for Accountants?

So you’re looking for a new phone system for your accounting firm? Maybe because you’re facing one of these problems with your current phone system: You feel that frequent engaged tones may be leading to lost revenue. You’d like a...

Author: Lorna Bailey

6 Ways 21st Century Phone Systems Help Solicitors Succeed

Running a solicitors is a very full on job, we know! Managing staff, trying to get new clients and making sure everything runs smoothly – we know, it’s a lot of work. We have spotted that frequently one thing often...

Author: Lorna Bailey

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Industry Insights

Latest From Yo Telecom...

Soft Selling vs Hard Selling – which works best?

7 Steps For Creating a Sales Process

The Importance Of Customer Retention

Most Popular

The BT Switch Off – Everything you Need to Know!

How Does VoIP Work? A Simple Guide

What Is The Best Phone System for Small Businesses in 2021?

What is the Best WiFi System for Large Offices?

7 Ways to Improve Caller Experience at your Dental Practice

How To: Get More Google Reviews

Industry Specific...

11 Social Media Post Ideas For Dentists

Phone System with Dental Software Integration

7 Ways to Improve Caller Experience at your Dental Practice

Give Your Dental Practice a Competitive Edge with a New Phone System

Telephone Systems: A Dentist’s Guide to Communicating with Patients

Why, How and When Dental Practices Should Use Professional Voicemail

Why Call Recording Is Important For Care Homes

3 Reasons Your Care Home Needs Full Coverage WiFi

HOW TO: Get Rid of WiFi Weak-Spots and get Great WiFi in Your Entire Care Home!

What is the Best Phone System for Care Homes and Nursing Homes?

What is the Best Phone System for Residential and Long Term Care Facilities?

Care Home Phone System: A Simple Guide (2018)

7 Ways Business Phone Systems Help Vets Succeed

5 Ways Phone Systems For Pharmacies Increase Success

What is the Best Phone System for Vets?

What is the Best Phone System for Medical Practices?

What is the Best Phone System for Pharmacies?

What is the Best Phone System for Healthcare Practitioners?

What Is The Best Phone System For Restaurants?

How WiFi Data Capture can Help Increase the Success of Your Restaurant

What is the Best Phone System for Hospitality Businesses?

What is the Best Phone System for Bars?

3 Ways Accountant’s Phone Systems Can Increase Their Revenue

5 Ways Business Phone Systems Help Accountants Succeed

What is the Best Phone System for Law Firms?

The Ultimate Guide To Professional Voicemail For Accountants

What is the Best Phone System for Accountants?

6 Ways 21st Century Phone Systems Help Solicitors Succeed

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