This feature will record every call that is made or received at your business, so you can listen back to them whenever you need to. This is great for staff training. By listening to a few calls a week you can see what your staff are doing well on the phone and areas they can improve on. This feature also …

Business continuity is a Yo Telecom package feature that ensures communication can happen between you and your clients at all times. If your internet fails and your phones cut out, this feature allows back up lines to kick in so that you can still make and receive calls! Call Recording automatically records every call that comes in and out of …

Make calling your business a positive experience by monitoring and improving the way your staff interact with your clients. If a caller has a bad experience on the phone to you, it can be damaging to your reputation, which can lead to a loss in revenue. With Call Recording you can listen to any call that has been made or …

Yo Telecom can offer you cordless coverage throughout your entire building! Your staff will be able to walk around, while carrying a cordless phone, with confidence that they will be able to make a or receive a call from wherever they are. You may need to make an emergency call, or take the phone to a resident so they can …

Auto Attendant is a feature that will allow you to give your patients a message before you have even answered the phone. For example: ‘Hello, thank you for calling [insert name]. If you are calling to make an appointment, please press 1. For any other enquiries, please hold the line and we will connect you. If you are having a …

Never let an answered call turn into a missed opportunity, bad impression or upset member again. You may miss calls when you’re busy on the line or busy helping members around your health and fitness club. But over time these will all add up. Often you will get callers phoning in to enquire about signing up for a membership and …

Whether you own a B&B, hotel, holiday park, restaurant or bar – Yo Telecom can offer you 100% guaranteed phone coverage throughout your entire building. We know your line of work can be stressful and often you will be running around your building and away from your phones. With Yo Telecom’s full cordless phone coverage, you can speak to any …

Having this feature will allow you to tailor your voicemail message to what time of day it is. For example, for the times you are closed: ‘Thank you for calling [your bar name]. We are currently closed. Our opening hours are [insert opening hours]. Please leave us a message and we will call you back when we are open.’ This …

Never let an unanswered call turn into a missed opportunity, bad impression or upset client again. You may miss calls when you’re busy on the line, helping clients or even when you’re closed. It may seem like just a few calls here and there but eventually they all start to add up. Often you will get callers phoning in to …

Never let an unanswered call turn into a missed opportunity, bad impression or upset client again. You may miss calls when you’re busy on the line, helping clients or even when you’re closed. It may seem like just a few calls here and there but eventually they all start to add up. Often you will get callers phoning in to …