What Is The Best Phone System For Hotels?

Lorna Bailey Blog

Never let an unanswered call turn into a missed opportunity, bad impression, or an upset guest again. You may miss calls when you’re busy on the phone, helping guests, or even if your reception is closed. With the Yo Telecom …

What Is The Best Phone System For Restaurants?

Lorna Bailey Blog

Monitor and improve the way your staff interact with your customers with call recording. If a caller has a bad experience, it can be damaging to your reputation. With Yo Telecom’s call recording you can listen to any call that …

What is the Best Phone System for Medical Practices?

Lorna Bailey Blog

Make calling your medical practice a positive experience, always, by improving and monitoring the way your staff speak to your patients. If a caller has a bad experience, it can be damaging to your reputation and your patients may lose …

Why, How and When Dental Practices Should Use Professional Voicemail

Ryan O'Carroll Blog

The voicemail (previously known as an Answerphone Machine) was developed in the 1930s and widely adopted by businesses in the 1980s. It’s still popular today, and in recent times has been drastically improved to deliver more value to businesses, and ...

6 Ways 21st Century Phone Systems Help Dental Practices Succeed

Ryan O'Carroll Blog, Dental Practices, Small Business

Running a dental practice is a very full on job! We understand, as we currently work with over 400 dental practice owners.Managing staff, trying to get new patients, and making sure your policies and procedures are in place for CQC ...

Steve Hilliard’s Tips To Increase The Success Of Your Salon

Steve Hilliard Blog

If you run a Hair or Beauty Salon, and answer YES to any of the following 3 questions, then I’ve got something I want to give you that I think you’re going to absolutely love!The questions are:Have you got staff ...

Three Reasons Your Business Should Record Calls

Ryan O'Carroll Blog

Each year the number of businesses that record their calls increases. In this article you'll find out:Why Call Recording is becoming increasingly popular?Can it help businesses become more successful?Is Call Recording legal in the UK?How does call recording work? 1. ...

How To Multiply Your Customers Using Referrals

Ryan O'Carroll Blog

One of the biggest challenges you may be facing in running a small or medium business is getting new clients.For the ones who get it right, business is like a pleasurable stroll through a park on a sunny Sunday afternoon. ...

HOW TO: Get Rid of WiFi Weak-Spots and get Great WiFi in Your Entire Care Home!

Ryan O'Carroll Blog

WiFi is great when it works well and a huge inconvenience when it doesn’t. If you run a Care Home, you may have experienced parts of your Care Home that get very weak WiFi connection, or even worse – no WiFi connection.So, ...

WOW your clients to increase your success!

Ryan O'Carroll Blog

The expansion of your business depends largely on your ability to WOW your clients, which then leads to them expanding your business for you through referrals. Our good friends over at Zappos are amazing at WOWing their clients! We’ve learnt …

How to get WiFi that works throughout your entire building.

Ryan O'Carroll Blog

WiFi is great when it works well and a huge inconvenience when it doesn’t. I’m sure we’ve all experienced parts of a building that get very weak WiFi connection, or even worse – no WiFi connection.So, is it possible to ...

Spending more time worrying what your staff are doing than dreaming and growing your salon?

admin Blog

When you started your salon, you probably did so for freedom. Now you may feel like a prisoner to the salon. Constantly having to be there to make sure it runs well. Constantly showing people how to do things, over ...

This is how Yo Telecom has Used Staff Training to Grow Like Crazy!

Ryan O'Carroll Blog

It doesn’t take a lot to prove that the more knowledge a person has on their job role, the more responsibility they can take to have control of their own production. There are other things that play a big part ...

How to increase team morale and productivity!

Ryan O'Carroll Blog

How did it make you feel the last time you got a very big acknowledgement and recognition for good work you have done? You probably felt feelings of exhilaration, aliveness and just felt good! That leads me to my next question, when you have …

How to grow your business: PURPOSE.

Ryan O'Carroll Blog

Yo Telecom has grown from just two co-founders (Nathan Hanslip & I) to a 60+ full time employee company, producing at great levels, in our first four years of business. We also have something super awesome, but top secret, that ...