What is the Best Phone System for Pharmacies?

Lorna Bailey Blog

Our phone systems integrate perfectly with pharmacy management softwares, such as ATL and ProScript by EMIS. Allowing you to WOW your customers by knowing their name and prescription details before you’ve even answered the phone! You can even dial directly …

4 New Ways to Market Your Business

Lorna Bailey Blog

It’s 2019, you can’t afford to be missing out on marketing opportunities! What if we told you there was a way you could utilise your communications systems to market your business and bring in more customers and extra revenue? Phone ...

What is a Leased Line?

Lorna Bailey Blog

A leased line is a dedicated, fixed bandwidth, symmetric data connection. Now, that may not make much more sense to you, so let’s break it down.Dedicated means that it’s a connection specifically for your business and you won’t have to ...

4 Ways to Improve Your Company Culture

Lorna Bailey Blog

You may have seen loads of articles about company culture flying around. But what is company culture and why is it important for your business? What is Company Culture? Company culture is who your business is. It sets the tone ...

What is the Best Phone System for Garages?

Lorna Bailey Blog

Never let an unanswered call turn into a missed opportunity, bad impression or an upset customer again. You may miss calls when you’re busy on the phone, helping other customers or even when you’re closed. With the Yo Telecom hybrid …

The Advantages of a Hybrid Phone System

Lorna Bailey Blog

Hybrid phone systems are becoming increasingly popular for businesses nowadays. But what is a hybrid phone system and what advantages can they offer your business? In this article, we will be discussing just that! What is a Hybrid Phone System? ...

What is the Best Wi-Fi System for Nurseries

Lorna Bailey Blog

With a Yo Telecom system you will get connection from even the furthest point of your nursery so no matter where you are in the building, you’ll get connection with no disruptions. A firewall is a security system that will …

Is Wi-Fi Performance Holding your Business Back?

Lorna Bailey Blog

Having a Wi-Fi system that can work to the highest performance is extremely crucial to the smooth running of your business. If you have a Wi-Fi system that is not fit to be used in a business environment, this can ...

Is the Telephone Still Important in Business?

Lorna Bailey Blog

Great communication is essential in business. Not only is it important for your relationships with customers but it’s also important for your employees to communicate well with each other. With so many new ways of interacting with your customers, it’s ...

Why you Need to Sort Your Business Voicemail…Quick!

Lorna Bailey Blog

Having a business voicemail (or professional voicemail) set up is an absolute essential. You’ll have hundreds of calls into your business each day, but what happens when you’re away from your desk, on lunch or closed? These precious calls will ...

Who is the Best Hybrid Phone System Provider?

Lorna Bailey Blog

Have you ever wondered how your staff interact with your callers? With Call Recording all of your calls, both inbound and outbound, will automatically be recorded and saved to a dedicated storage device. This means you can listen to your …

Why Should you Integrate Your Phone System with Your CRM Software?

Lorna Bailey Blog

CRM (customer relationship management) softwares have helped many businesses modernise their day to day running by allowing them to ditch their chunky filing cabinets full of paperwork and providing them with an online portal where all their customer's important information ...

How Your Phone System can Help you Deliver Great Customer Service

Lorna Bailey Blog

Have you ever had a bad experience on the phone to a company? Do you remember how frustrating it was and how it made you feel about that company? Imagine your customers having to go through this when they try ...

3 Reasons why you Need a Business WiFi System

Lorna Bailey Blog

WiFi is no longer a helpful addition within your business, nowadays it’s a necessity needed to achieve your goals. A strong and reliable internet connection will be a key investment in keeping your customers happy and your employees productive.Businesses who ...

3 Ways Estate Agents can Increase Their Success with a new Phone System

Lorna Bailey Blog

When you receive a call at your estate agency, it’s important you answer it as soon as possible! It could be someone enquiring about a house viewing or a client wanting an update on their purchase. Buying or selling a ...

Give Your Dental Practice a Competitive Edge with a New Phone System

Lorna Bailey Blog

The average business phone system lasts between 5 - 7 years, but often we see dental practices using traditional landline phones from 10 years ago. Having an out of date system will likely hold your practice back. In this short ...

The BT Switch Off – Everything you Need to Know!

Lorna Bailey Blog

You may have heard the rumours that BT are planning to shut off their traditional (ISDN and PSTN) phone lines, in favour of IP systems.If you haven’t heard, don’t worry, you aren’t alone! Many businesses in the UK are still ...

Business Trends: Why Big Businesses Are Now Using Co-working Spaces

Lorna Bailey Blog

Co-working spaces started becoming popular for startups and freelancers around 10 years ago. However, more recently, big businesses have started taking advantage of the benefits associated with co-working office spaces. As a result, big conglomerates and tech giants have been ...

Business Trends: Why Virtual Reality is Going to Change Business

Lorna Bailey Blog

Virtual Reality (VR) is exploding in the business industry as it is no longer just for the rich. Manufacturers are constantly making the systems more affordable while in the past year businesses have taken advantage of this recent trend, by ...

When Should you Update Your Phone System?

Lorna Bailey Blog

Your phone system may just seem like the necessity you need to make and take calls at your business, in fact it’s so much more. Having the right phone system can add so much value to your business and be ...