Yo Telecom Reviews
One of Yo Telecom’s purposes is to provide a better level of service than is typical from a telecoms company and we know how important our reputation is. We want all our customers to recommend us to their friends.
Don’t take our word for it, have a look what our customers say…
Yo Telecom Customer Reviews
“We have recently had our new telephone system installed and all staff trained on how to use it. I would like to thank everyone at Yo Telecom for a quick changeover and really good staff training.
The call recording on the new telephone system gives me real peace of mind that ANY agreements we make over the phone (from discussing pricing or terms with recruitment companies, agreeing with a member of staff to work a shift or even to speaking with a doctor about a resident) are recorded and stored and can be easily retrieved should their be any disputes or queries down the line.
I also no longer get frustrated wasting time whilst waiting for things to load on the internet, the new broadband provided is so quick! Internet pages load instantly!
I am going to recommend Yo Telecom to all businesses!”
Mrs. A.T, Manager – Elegant care home, genuine about caring.
“We are a large 90 bedded care home with circa 180 staff. Our old phone and wifi system was clearly not sufficient enough for the modern demands of our users. We couldn’t go far from the base with our cordless phones and we only had wifi in certain areas of the building.
I made an initial enquiry with Yo telecom and within 2 days Ryan had been out to give me a quote and Nathan visited 3 days later to finalise the deal. This allowed the engineers to be on site and begin work the same week. The three engineers Chris, Harvey and Ben were fantastic not only with the phone and wifi system they had come to install but also with the staff and the family that live with us.
I would very highly recommend Yo Telecom and we look forward to working with them going forward.”
Mr. J. Heath, Director – Landermeads Care Home, Specialising in dementia care
“Thank you all so much for the way in which you restored [cordless phone] signals around the care home. We have always had really bad signal coverage anywhere away from the base station but now we can go anywhere with the phones and even in the garden and store cupboard and receive a great signal.
This is such a brilliant result. The residents don’t have to have separate lines in their bedrooms. We can just take a cordless phone in there, put the loudspeaker on and they can just chat to their families and friends.
I must say that the installation was brilliant. It was done without any inconvenience to the staff or residents and the last thing that was done at 7.00pm was the clearing up and there wasn’t any mess left at all.
Thank you all again and great success for a worthy business.”
Mrs. G.R, Director – Residential Care Home for the Elderly and Mentally Infirm.
“Yo Telecom provided me with technology I didn’t really know existed which has helped grow my business by missing fewer calls and thus fewer potential bookings. The customer service has been very efficient. I’ve had two phones with faults that have been repaired or replaced immediately and I wouldn’t hesitate to recommend them.”
Mr. B.B, Director – Award winning local and destination dining pub.
“Customer service with Yo Telecom has always been great. We recently moved location and although this was stressful the staff where always there to give a helping hand to make it as smooth as possible, without any down time at all. Especially for a busy Hair Salon like myself this was vital and i couldn’t fault them one bit. Definitely recommend Yo Telecom!”
Milosz Pawlowski, Director – Hair & Beauty Salon in Southampton
I cannot recommend Yo Telecom highly enough, we moved to them 15 months ago and have not looked back since. Everyone is extremely helpful and you are not waiting on hold for hours on end, unlike other companies!!
Ryan O’Carroll has been there from the beginning offering his support and advice and putting me in touch with the right department, any problems are dealt with quickly and efficiently. So what are you waiting for? get yourself signed up to Yo Telecom, you won’t regret it, we certainly don’t. 5 star service from 5 star people.
Mrs. C Dwyer, PA – Horse racing stables in the Lambourn Valley that have always been associated with turning out successful racehorses.
“Thanks for saving us from a telecom company that was 1. Nearly impossible to contact, and 2. Just interested in charging us a fortune for ‘maintenance’!
We expressed all of our past issues to Derek. His professionalism was great, he listened, and showed us how Yo Telecom can help. At no point was he pushy!
We obtained quotes from 5 different companies, and Yo Telecom had the best price for the service we need.
There have been no unexpected charges, the set-up was quick and we all get along with our new system very well.
If you are considering Yo Telecom, my advice is to do it! I’m happy we switched!”
Mrs. E.G, Bursar – An independent, coeducational Nursery, Pre-Preparatory and Preparatory school.
“If I could sum up the service we’ve got from Yo Telecom over the last three years, it would be:
1 – Offer good, competitive rates.
2 – Provide a good service, that works.
3 – Answer my calls, and always resolve problems within an hour.
What more could you want?”
Mrs. L.H, Director – Property Development recognised for inspirational design, outstanding workmanship and responsible building practices.
“I am writing to express my happiness with the service and Siemens telephone system you have just installed at our Hotel.
I must admit I was a little nervous as our telephones are the lifeline of the hotel but the installation went even smoother than promised, without any issues. I must say a special thanks to your engineers James, Matt and Mike who were friendly, and spoke to my staff and I in language we could understand.
Already, we are reaping the benefits of the call recording aspect of the system! When Ryan first introduced this to me he told me something along the lines of “You keep a record of all your emails, why would you not do the same with all your calls?” This feature is so important to any type business I can think of! Knowing that any disputes can be resolved within minutes is a nice feeling!
One of my main initial concerns were that my staff would not understand how to use the new system and it may be complicated. I can confirm that 1) The Siemens system is much simpler than previous systems we have had. 2) The training and attention provided by Yo Telecom was absolutely incredible. In my 30+ years of being in business I have never known a company to have such a thorough, structured training program. Not only did we find out that the telephone system can do so much more than we expected, Matt spent so much time and effort making sure we understood all the features.
I have already told you, but I will highly recommend Yo Telecom to my friends in business!”
Mr. J.A, Director – Hotel on the Brighton seafront overlooking Hove Lawns and the English Channel.
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